Frequently Asked Questions

Everything you need to know about your EditStock gear and orders.

What is the standard shipping time for electronics?

We typically process orders within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international shipping can take 7-14 business days depending on the destination.

Do all products come with a warranty?

Yes, every electronic device purchased through EditStock includes a minimum 12-month manufacturer warranty covering technical defects and hardware malfunctions.

What is your return policy for opened items?

We offer a 30-day return window. If the item is opened but in like-new condition with all original packaging, a small restocking fee may apply. Defective items are eligible for a full refund or exchange.

Do you offer technical support for setup?

Absolutely. Our expert team is available via live chat and email to assist you with the initial configuration and troubleshooting of any hardware purchased from our store.

Are the products sold on EditStock brand new?

We primarily sell brand new, factory-sealed electronics. If an item is 'Open Box' or 'Refurbished,' it will be clearly labeled on the product page and undergo a rigorous 20-point quality inspection.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay for a secure checkout experience.